Privacy Policy

This privacy policy was last updated on 20 April 2026

1. Introduction

Dream Maintained (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services, in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

2. Who We Are

Dream Maintained are based in Xaló, in Spain's Costa Blanca North

You can reach us via:
Email: hello@dreammaintained.com
Phone: +34 711 039561

We act as the data controller for your personal information.

3. What Data We Collect

We may collect and process the following types of personal data:

Information you provide to us

Name
Email address
Phone number
Property address
Service requests and enquiries

Automatically collected data

IP address
Browser type and device information
Website usage data (via cookies)

4. How We Use Your Data

We use your personal data to:

Provide and manage your subscription
Respond to enquiries and service requests
Arrange emergency call-outs and maintenance services
Communicate with you about your account or services
Improve our website and services
Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following legal bases:

Contractual necessity – to deliver our services
Legitimate interests – to improve services and manage operations
Legal obligation – to comply with applicable laws
Consent – where required (e.g. marketing communications)

6. Sharing Your Data

We may share your data with:

Trusted third-party contractors and service providers
IT and website service providers
Legal, regulatory, or government authorities (where required)

We ensure all third parties respect your data and handle it securely.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Approved data protection frameworks

8. Data Retention

We only retain your personal data for as long as necessary to:

Provide our services
Meet legal and regulatory requirements
Resolve disputes

9. Your Rights

Under GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us using the details above.

10. Cookies

We use cookies to improve your experience on our website.

These may include:

Essential cookies (for site functionality)
Analytics cookies (to understand website usage)

You can manage or disable cookies through your browser settings.

11. Data Security

We take appropriate technical and organisational measures to protect your data from:

Unauthorised access
Loss or misuse
Disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Dream Maintained

Email: hello@dreammaintained.com
Phone: +34 711 03 95 61
Contact Form: Available on our Contact page